PAY, START OR CHANGE
YOUR MAWSS ACCOUNT
How Are We Doing
We are always striving to provide the best customer and community service possible. Please take a moment to let us know how you feel about MAWSS and how we can better serve you.
1.Do you feel that our bill pay methods and locations are convenient?
2.Have you interacted with our customer service representatives in the last 12 months?
A.If so, what was this regarding?
B.Do you feel your questions/needs were fully addressed?
C.Do you have any feedback regarding your customer service experience?
3.Are there other services that you would like to see MAWSS provide?
A.If so, which kind?
4.Do you feel that MAWSS does a good job of providing important information and services to the community, including storm preparation and assistance to those who have difficulty paying their bill?
5.Compared to other utilities, how would you rate MAWSS in the categories of
B.Prompt and effective service calls
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