|PAY, START OR CHANGE
YOUR MAWSS ACCOUNT
Leak Credit RequestLeak credits are issued on the sewer portion of the bill only. If an eligible leak has occurred on your property, you may request a credit adjustment on your account by completing the Leak Credit Request Form. Completing a Leak Credit Request Form does not guarantee that an adjustment will be issued. The information provided will be used to determine if you are eligible for an adjustment.
The following form can be downloaded as a PDF.The file you are about to download is in .pdf format. You must have the
Adobe Acrobat Reader software in order to view this file. If you need to
download this free software, please go to the Adobe download page. · Request Leak Credit
Or Fill The Form Out OnlineLeak adjustments can be issued on two high consecutive bills (if applicable), once the repairs are complete. If the account is eligible, the adjustment will appear on the next bill after a normal billing cycle resumes. The adjustment must be requested within 90 days of the date of the excessive bill, or as soon as the leak has been repaired. The form must be complete in order for your request to be processed.
**Please continue to pay on your bill while your account is being reviewed for adjustment** Main Office Location
MAWSS Park Forest Plaza
4725 Moffett Rd.
Mobile, AL, 36618
1060 Springhill Ave., 36604
Please note: Questions or forms submitted by email after hours, weekends or holidays, will be answered within 24-48 hours of the next business day.