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Turn Off My Service

This order can take up to 24-48 hours to process. Incomplete information will delay the processing of this order.

All requests to turn water service off are processed on the next business day or later. Service off requests for business and commercial customers must be submitted by fax 251-281-2191 or via email to

Turn Off Service Request Form

Please fill out the form below to request service to be turned off. You may also download the .pdf file if you would like the print version.

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