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New Business Service

New BUSINESS service involves turning on water at a COMMERCIAL location.

Required Information

The following information is required to request new business service:

Deposits and Service Charges

MAWSS requires a minimum deposit of $225 for all business service requests, as well as a service charge for each account. The deposit and service charges are due within 10 days of MAWSS receiving the service request.

Service Policy

To prevent the possibility of flooding, MAWSS' insurance requires someone to be on the premises to sign a service ticket indicating it is safe to turn on water on private property. If no one is present, the meter will be installed and left in the "off" position, with instructions on how customers may turn the water on themselves at the meter. A $60 service charge will be charged if an additional trip is required by MAWSS to turn on the service.


Today's Hours

Call Center: 8:00AM - 5:00PM

Lobby Hours (Kiosk Only): 8:00AM - 4:30PM

Find Locations

Emergencies 24/7/365


Main Office Address

MAWSS Park Forest Plaza
4725 Moffett Road
Mobile, AL 36618