Report A Problem

Having a problem with your water or sewer?

If you are experiencing a problem with your water and or sewer that is not considered an emergency, fill out the form below with the appropriate information. A MAWSS associate will contact you with information concerning your issue.

For emergency situations, call our 24 hour Customer Care Line at 251 694-3165.  

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(8:00 AM – 5:00 PM)


More Info

Today's Hours

Call Center: 8:00AM - 5:00PM

Lobby Hours (Kiosk Only): 8:00AM - 4:30PM

Find Locations

Emergencies 24/7/365

251.694.3165

Main Office Address

MAWSS Park Forest Plaza
4725 Moffett Road
Mobile, AL 36618

    Thank you for contacting Mobile Area Water & Sewer System. To connect you with a live agent, please choose whether you need assistance with an account issue or an emergency.

  • Customer Service
  • Emergency