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MAWSS will protect and enhance the health, safety, and economic well-being of our community through responsible management of water resources while providing superior customer service.

MAWSS will be a model utility to create and protect resources for future generations. We will lead our industry and provide services to accommodate regional economic development and growth.



Trust is the foundation of relationships.  We strive to understand and rely on each other as we build strong teams and partnerships.


We weave virtue, honesty, sincerity, and acceptance of duty into our daily efforts so that integrity is the banner of our commitment. 


Effective communication with the community and throughout our organization is the means by which we will maintain alignment toward our goals and the needs of our customers.

Customer Service    

We are servants of the community and make every effort to fulfill this privilege by placing our customer’s service first in  all that we do.


We acknowledge, respect, and promote the well-being and professional development of our employees. We   are the heart of our organization.


We are guardians of the environment and honor this great responsibility by ensuring that our actions reflect our resolve to protect the health of the environment.  


We always seek to continuously improve our organization and ourselves. The community deserves this Improvement commitment.



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