MAWSS will protect and enhance the health, safety and economic well being of our community through responsible management of water resources, while providing superior customer service.
MAWSS will become a model utility to create and protect resources for future generations. We will lead our industry and provide services to accommodate regional economic development and growth.
Environment: We are guardians of the environment and honor this great responsibility by ensuring that our actions reflect our resolve to protect the health of the environment.
Customer Service: We are servants of the community and make every effort to fulfill this privilege by placing our customers first in all that we do.
Trust: Trust is the foundation of relationships. We strive to understand and rely on each other as we build strong teams and partners.
Employees: We acknowledge, respect, and promote the well-being professional development of our employees because they are the heart of our organization.
Integrity: We weave virtue, honesty, sincerity, and acceptance of duty into our daily effort so that integrity is the banner of our commitment.
Continuous Improvement: We always seek to improve our organization and ourselves because the community deserves the best we can offer.