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Turn Off Service

All requests to turn water service off are processed on the next business day or later.

Service off requests for business and commercial customers must be submitted by fax 251-281-2191 or via email to

Please fill out the form below to request service to be turned off. You may also download the .pdf file if you would like the print version.

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(8:00 AM – 5:00 PM)

Today's Hours

Call Center: 8:00AM - 5:00PM

Lobby Hours (Kiosk Only): 8:00AM - 4:30PM

Find Locations

Emergencies 24/7/365


Main Office Address

MAWSS Park Forest Plaza
4725 Moffett Road
Mobile, AL 36618